My Skills
and History

• Designed and developed responsive websites using WordPress, HTML, CSS, JavaScript, and PHP, delivering tailored solutions for clients across various industries.
• Built and customized WordPress themes and plugins to meet unique functionality and branding needs.
• Developed front-end features using JavaScript and jQuery to enhance user interactivity and performance.
• Implemented custom PHP logic for dynamic content, form processing, and API integrations.
• Optimized websites for SEO and performance, improving page load speeds and search visibility.
• Collaborated with design and content teams to ensure visually appealing and user-friendly site layouts.
• Managed website migrations, hosting setups, and domain configurations for new and existing clients.
• Diagnosed and resolved website issues, ensuring fast turnaround and minimal downtime for client platforms.

Provided IT support for internal devices and users, including hardware, software, and network troubleshooting.
• Configured workstations, servers, and network infrastructure.
• Supported software across Windows Server, AD, Azure AD, M365, IIS, Exchange, Hyper-V, VMware, and Cisco Meraki.
• Resolved infrastructure issues (permissions, policies, security, hardware).
• Collaborated on troubleshooting, root cause analysis, and on-call support.
• Built strong client relationships and delivered tailored IT solutions.
• Suggested process improvements and new technologies.
• Managed new client accounts and maintained certifications.

Worked on AEM-based web projects across blackberry.com and blackberry.qnx.com.

• Built and updated pages using AEM, JavaScript, and SCSS

• Managed assets (videos, PDFs, images) via DAM

• Resolved issues like broken images to improve UX

• Maintained site content through CRXDE and AEM

• Tracked tasks and collaborated via Jira and spreadsheets

• Documented processes for future co-op students

Gained hands-on experience in web development, asset management, and cross-functional collaboration.

• Developed and optimized Java, JavaScript, and C# applications, improving performance and scalability by 40%.
• Used agile methodologies to deliver high-quality applications with cross-functional teams.
• Built automated test suites with Selenium and JUnit, reducing manual testing by 70%.
• Designed CI/CD pipelines with integrated testing, cutting deployment time by 50%.
• Created secure, scalable RESTful APIs, reducing data processing time by 30%.
• Conducted performance and cross-browser testing using JMeter and Postman.
• Led code and test script reviews, reducing post-release defects by 25%.
• Resolved performance issues through advanced debugging, improving responsiveness.
• Maintained technical documentation for dev and QA teams to streamline workflows.
• Optimized database queries, achieving a 20% speed increase in data handling.

• Developed and maintained efficient, high-performance code using C++, adhering to best practices for reliability, scalability, and maintainability.

• Conducted unit, integration, and end-to-end testing using Jest and Mocha, ensuring early bug detection and smooth releases.
• Collaborated with cross-functional teams using agile methodologies to deliver robust web applications.
• Designed automated test scripts to reduce manual testing and improve test coverage.
• Created and managed a SharePoint site for centralized documentation, boosting team collaboration by 40%.
• Integrated data from multiple sources for seamless access to over 500 project files.
• Built application logic for API and Web Service interactions using AJAX and Angular, improving efficiency by 25%.
• Implemented React for dynamic front-end development, increasing user engagement by 35% and reducing development time.